Shipping & Handling

Shipping Policy

Thank you for visiting and shopping at Cluster Fitness NZ. Following are the terms and conditions that constitute our Shipping Policy.

International Shipping Policy

Please allow 6-12 weeks shipping for all products listed on our website after payment has been made.

Please allow additional days in transit for delivery.
In the rare case there is delay in shipment of your order, we will contact you via email or telephone.

Please note: International shipping includes the equipment being shipped from our supplier to our warehouse in New Zealand with all Duties, taxes and customs clearance handled.

If you are wanting an update on your order please contact us on


Domestic Shipping Policy

If you require your equipment to be delivered to a location other than our Auckland based warehouse, additional charges will apply.  

This charge is calculated on a 'per order' basis, please contact us using the following email address to enquire.


Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.